Please arrive on time for your appointment to ensure full service. If you are late, we will do everything we can to accommodate you. If you are excessively late, we will have to reschedule your appointment. Please inform your stylist of any sensitivities of allergies you may have so we may better service your needs.
Appointments at J Salon must be secured with a credit card at the time of reservation. We require 24 hours notice for a cancellation or an appointment reschedule. A cancellation fee equal to 50% of the services reserved will be charged to your credit card for missed appointments, cancellations and reschedules without a minimum of 24 hours notice.
When accompanied with an original receipt, unused and unopened products may be returned for a full refund in the same method as the original form of payment. Used and opened products may not be returned or exchanged.
Free parking is available anywhere in the Ward Village parking areas. The most convenient parking options are the Anaha Retail parking garage (entrance on Queen Street), Ward Village Parking Garage (Nordstrom Rack/Pier One/South Shore Market) or the newly opened Whole Foods parking garage.
We do not have the facilities to accommodate children. For their safety, and the comfort of our other guests, children are not allowed in the salon.
We accept Visa, MasterCard, American Express, Discover, Apple Pay and cash.